Compatibility Questions

• Does Window Monkey work with Mac OS 9 and Mac OS X?

• Is Window Monkey year 2000 (Y2K) compliant?

• Why does Window Monkey store patterns as invisible files instead of in the preferences file?

 
Installing, Upgrading, and Removing Window Monkey

• If I upgrade from a previous version of Window Monkey, will it erase my current patterns?

• I paid for Window Monkey, then I reinstalled it. Why is it asking me to pay again?

• I paid for Window Monkey, but I've misplaced my serial number. Can you send it to me?

• I'm trying to enter my serial number, but the program won't accept it. Why not?

• How do I remove Window Monkey if I don't want to buy it?

 
Troubleshooting Problems

• Window Monkey doesn't appear to work at all on my computer with Mac OS 8.5 or later. What's wrong?

• Window Monkey crashes my Macintosh at startup. What's wrong?

• Why doesn't Window Monkey work with the new Open and Save boxes in Mac OS 8.5 and later?

• In some versions of Microsoft Word and Excel, I can't click on the Window Monkey menu to choose a folder while opening a file. Why not?

• Why do I see a message saying "Sorry, there is not enough memory to display this pattern"?

• Why can't I assign a Window Monkey pattern to the trash can?

 
If you can't find the answer to your question after reading these pages, please contact us at support@tigertech.com for assistance.